Professional Standards

Professional Standards Division

The Professional Standards Division (PSD) operates under the direct supervision of the Office of the Chief and the Assistant Chief.    The PSD was formed by combining the former Training Division and Office of Internal Affairs.    The PSD is staffed by one Captain, three Lieutenants, and a range master.      Before the merger of the Training and Internal Affairs offices, the operation and duties sometimes overlapped, which made both offices less efficient.  The integration of the two offices makes the operation of both offices more financially efficient and operationally effective.  It has brought all facets of recruitment, testing, hiring, field training, investigations, discipline, and career development under one umbrella. We are committed to the development of our employees. The biggest public service impact we can have has always been made by the employees who respond to calls for service, investigate crimes, and provide the support services that are the backbone of the department.  We take our responsibility to develop our staff very seriously and it will be always be the driving force behind our yearly strategic plans. 

We have several areas of responsibility such as:

  • Managing complaints against personnel and internal investigations
  • Supervision and  development of the Field Training Program
  • Development of the Department Training Team
  • Policy Review and Management
  • Developing training protocols and establishing In-service/In-house training
  • Weapons research, development, and training
  • Recruitment, testing, background investigations, and training of new personnel
  • Planning training for all department personnel and managing the training budgets
  • Press Information Officers
      2010 Internal and Citizen Complaints

(as of 12/01/10)

           Investigative Findings Number
Sustained 28
Exonerated 17
Not Sustained 9
Unfounded 4
False Complaint 1
Withdrawn 2
Assist other Agency 2
Pending Disposition 3
Total 66




2010 Accomplishments

  • Completion of the new Indoor Shooting Range, a multi-year project that cost approximately $350,000 and was mostly paid for by grant money. 
  • Completion of the Green Bay Police Department Training Center, a state of the art training classroom that has already hosted nationally recognized instructors on various topics and allowed us to provide quality training to our employees at a low cost.
  • Developed a completely new hiring process that was designed to improve the quality of our Officer candidates and increase the diversity of our candidate pool. 
  • Background Investigation and hiring of 12 Police Officers.
  • Sixty-six citizen or formal complaints investigated or managed.
  • Re-established the Citizens Academy that was highly successful and will be sustained. 
  • Researched and deployed the TASER Extended Range Electronic Projectile (XREP).
  • Planned, presented, or organized over 188 different training classes or sessions.  This is an increase of over 20% from 2009, and an increase of over 32% from 2008, of training opportunities for our employees. 
  • Increased our focus on the emotional survival of our employees and presented training sessions for employees and their significant others.   

2011 Management Plan

Goal: New Records System for Training, Internal Investigation, and Field Training Records


  1. Develop the concept and design of the three databases.
  2. Ensure the transfer of the data and the redundancy of the record keeping.
  3. Implement the new systems and train all affected users

Goal:  Facilities Improvement


  1. Develop alternatives for a tactical training facility and be operational by 12/31/11.  
  2. Develop options for improving the front desk and reception area of the Department. 

Goal:  Policy Maintenance


  1. Identify policies that need to be reviewed.
  2. Identify any areas in need of new policy development.
  3. Train and evaluate the impact of our policies.

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