Community Crisis Intervention Team (CCIT)

Current Crisis

If you are experiencing a crisis, severe depression, suicidal thoughts, or know of someone who is, please call 911 or the Suicide Hotline at the Crisis Center 920-436-8888.

Helping in Mental Health Crises

One in five individuals experience a mental illness and approximately 60% of those that experience a mental health disorder have contact with law enforcement. We understand that many police calls have a mental health component and those calls often require a different approach in helping those in crisis.

Approximately 40% of the officers at Green Bay Police Departments have gone through Community Crisis Intervention Training (CCIT) training, a 40 hour law enforcement only training educating officers on:

  • Major mental illnesses
  • De-escalation techniques
  • Local resources that assist those experiencing a mental health crisis

CCIT Officer Goals

CCIT officers are from all different ranks and specialized units at the department. Our goals as CCIT officers are to intervene in crises as early as possible to increase the utilization of voluntary mental health services, decrease emergency detentions, divert individuals away from the criminal justice system and connect them and their families with the resources in the area to keep them safe, healthy, and self-sufficient. We work with individuals and families on long-term solutions with the goal of preventing further crises from occurring.


CCIT officers partner with numerous different organizations in the county to provide the best service to mental health consumers. These partnerships often start with and are maintained by our two Behavioral Health Officers who work full time on our CCIT goals.

Full-Time Clinician

In 2019, our Behavioral Health Officers teamed up with Brown County and added a full-time clinician to the team. Our Behavioral Health Officers and the clinician work together in responding out to crisis related calls and connecting consumers to resources in Brown County. The partnership helps streamline the process for people to receive help, connects people with services faster and more efficiently and reduces in-custody time for individuals in crisis.

Community Meetings & Continual Training

Our team also spends their time active in community meetings and committees and train other officers, community professionals and other citizens in the community about law enforcement’s roles in crisis calls. Our officers network with other agencies and organizations in order to ensure we are serving the community using best practice models.