Health Insurance

2021 Benefits

Family Savings Plan 

The Family Savings Plan allows you and your family the opportunity to have up to 100% coverage for eligible out-of-pocket expenses when using Network Health participating providers. 

UMR

UMR is the health plan administrator for the City of Green Bay and can assist you with questions, including:

  • Is my provider in-network?
  • How do I read my Explanation of Benefits (EOB)?
  • How do I get a new ID card?
  • Is a precertification or preauthorization required for my procedure/appointment?

UW is Contracted with United Health Care Choice Plus Network

You and your family members enrolled in the City’s health plan can access University of Wisconsin Hospital and Clinics and the charges will be allowed at the in-network benefit level.  If you have a dependent attending UW Madison, please let them know they have a local in-network provider.

UMR - Health Plan Administrator

Phone: 1-800-826-9781 (View Instructions)
Visit the UMR Website.

OptumHealth Care Solutions - Organ Transplant Carrier

Phone: 1-877-801-3507

Health Insurance Documents

  1. UMR - Find a Provider (PDF)
  2. How to Read Your Explanation of Benefits (EOB) (PDF)
  3. Online Services Member Guide (PDF)
  4. UMR Claim form for Telehealth Visits (PDF)
  5. UMR COVID-19 Customer FAQ (PDF)

Summary Plan Descriptions (SPDs)

  1. City of Green Bay 2021 Medical SPD (PDF)
  2. 2021 UMR Health Benefit Summary - PPO Active Employees (PDF)
  3. 2021 UMR Health Benefit Summary - HDHP Active Employees (PDF)
  4. 2021 UMR Health Benefit Summary - Retiree Employees (PDF)

Organ & Tissue Transplant Documents

  1. Organ and Tissue Transplant Certificate of Coverage (PDF)
  2. Organ and Tissue Transplant Policy (PDF)