Service is more flexible in terms of scheduling and routing, is offered on a demand/response basis, and is usually provided by low capacity vehicles, such as vans or small buses.

Start-to-Finish / Origin-to-Destination

Green Bay Metro’s ADA Paratransit service is origin-to-destination transportation for people with disabilities who have been certified as unable to use Metro’s fixed route service for some or all trips. Green Bay Metro currently contracts with a private company to provide Paratransit services.

Eligibility

Obtain a ADA Paratransit Eligibility Form. Or, if you are already certified and wish to schedule or cancel a Paratransit trip, please call 920-448-3185.

Full ADA Paratransit Service Policy Document

ADA Paratransit Service Policy (PDF)

For more information please contact:

Paratransit Division
Phone: 920-448-3450
Fax: 920-448-3461
Email: gbpara@greenbaywi.gov