Visitor Certification


Visitors are eligible for 21 days of service in a 365-day period beginning on the first day the service is used by the visitor. For additional days of service, the individual is expected to register under Metro’s eligibility procedures.

Outside Jurisdictions

For individuals who reside outside the Green Bay Metro service jurisdictions, Green Bay Metro shall certify an individual with a disability as a visitor when providing documentation of residence, a statement that because of their disability they are unable to access the fixed route, and, if requested, documentation of disability.

Metro shall accept the certification of another transit agency for visitor service.

Individuals from outside the Green Bay Metro service jurisdiction may also self-certify that they are unable to use the fixed route system for visitor service.

For more information, email our Paratransit Division.