Prescription Carrier

OptumRx is the City of Green Bay’s prescription drug administrator and can assist you with questions, such as:

  • Medication Claim Billing
  • Preferred Prescription List
  • Prescription Coverage
  • Prescription Medication ID Cards

OptumRx

Optum Rx Phone: 1-877-559-2955
Optum Rx Mail Order Phone: 1-877-390-9200
Visit the OptumRx website.

Prescription Carrier Documents

  1. Commonly Asked Questions About Generics (PDF)
  2. Half-Tab Program: What is it and How Can it Save Me Money? (PDF)
  3. Mail Order Information and Form (PDF)
  1. Medication Safety Guide (PDF)
  2. OptumRx Online Guide (PDF)