Frequently Asked Questions

  1. Who should I contact if I have a question about my medical plan or in-network providers?
  2. Who should I contact if I have a question about my dental plan or in-network providers?
  3. How do I request a new medical, prescription, or dental card?
  4. What should I do if I need to add or remove a dependent from my insurance coverage?
  5. When can I change my benefits?
  6. What is the age limit that dependents can be on my health and/or dental insurance plan?
  7. Who should I contact to schedule my Health Risk Assessment (HRA)?
  8. How can I enroll or make changes to my Deferred Compensation Plan?
  9. What reasons do I need to apply for Family and Medical Leave Act (FMLA)?
  10. What do I need to do if I am retiring from the City of Green Bay?
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